Tumblin' with CraftySpace

Not all members of your online community are created equal. Some are more popular than others, some contribute more often than others, and some are just more influential than others.

These influencers are of huge importance to your online community – and they’re also a little dangerous. You need to keep them onside, but you also need to be seen to treat them the same as everyone else.

So how do you react when an influential member starts posting offensive, argumentative or abusive content?